Refund Policy

Last updated 28 October 2026

14-day money-back guarantee

If Pro isn’t right for you, ask for a refund within 14 days of your first payment, or within 14 days of a yearly renewal, and you’ll get the full amount back — no questions asked.

How to ask

Email [email protected] from the address you use to sign in, or reply to the receipt you got from Paddle. Our payments are processed by Paddle.com, our Merchant of Record, which issues the refund to your original payment method. It usually shows up within 5–10 business days, depending on your bank.

Cancelling

You can cancel any time in Settings → Profile & plan → Manage billing. Cancelling stops future payments; Pro stays active until the end of the period you’ve paid for. After 14 days, payments for the current period aren’t refunded, except where the law requires it or a service problem on our side kept you from using Pro.

Your data

A refund or cancellation never deletes anything: your account moves to the Free plan and all your items and photos stay available to view, edit and export.